When you make an appointment, that time is set aside for you. As a result, I require a 24-hour notice (one business day) for cancellations.
If the appointment is not cancelled, a missed appointment fee of $100 will be charged and is payable prior to the next scheduled appointment. Insurance does not cover this fee.
If cancellation is made with less than a 24 hour notice a $50 fee will be charged. At my discretion, I may excuse a late cancellation due to extenuating circumstances provided the appointment is cancelled before the scheduled appointment time.
I reserve the right to discontinue services if there are frequent last-minute cancellations or no-shows, regardless of the reason. Therapy work cannot progress without regular and consistent attendance.